Track Your Order

Track Your Order

Thank you for shopping with VelmoraPetPalace We know you're excited to receive your new grooming brush, and we want to keep you updated every step of the way.

How to track your order:

  1. Once your order ships, you'll receive a confirmation email with your tracking number.
  2. Click the tracking link in that email, or enter your tracking number below to see real-time updates.
  3. If you haven't received a shipping confirmation within 2–3 business days of ordering, please check your spam folder or contact us.

Processing & Shipping Times:

  • Orders are processed within 1–2 business days.
  • Delivery typically takes [7-12 business days] depending on your location.

Need Help?
If you have any questions about your order status, feel free to reach out to us at DerriusDoughrity@gmail.com — we're happy to help.

Why customers love it

  • Comfort

    It turns a dreaded chore into something pets actually enjoy

    Several reviewers specifically mentioned their cats seemed to enjoy the misting feature rather than tolerate it — one reviewer said her long-haired cat was "very impressed and happy" during sessions. For owners whose pets normally run from the brush, that's a big deal.

    🐾 Pets actually enjoy it – the gentle mist makes grooming feel like a spa treatment, not a struggle

  • Durability

    Built to last

    The digital battery display means no guessing when it needs a charge — no mid-groom dead battery surprises.

    The one-press hair release means less time picking clumped fur out of bristles by hand.

    Cordless and lightweight, so it's easy to grab for a quick 5-minute session rather than needing a whole grooming setup.

    🔋 Digital battery display – always know when to recharge, no mid-groom surprises

  • Design

    Looks as good as it feels

Intentional design

Everything we do starts with why

Made with care

We believe in building better

A team with a goal

Real people making great products