Shipping policy

3. Shipping Policy

Shipping Policy

Processing Time
Orders are processed within 1–3 business days after payment confirmation. You'll receive a confirmation email with tracking information once your order ships.

Shipping Times

• Domestic (US): 7–15 business days
• International: 10–25 business days

Please note these are estimates and may vary due to customs processing, carrier delays, or high-demand periods.

Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. [We offer free shipping on orders over $__.]

Order Tracking
Once shipped, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Customs, Duties & Taxes
International orders may be subject to import duties and taxes, which are the responsibility of the customer and not included in the order total.

Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, contact us at velmorashine@gmail.com and we'll help track down your package.

Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.